Who is Gravid?
What makes Gravid different than competitors?
After working with a number of different manufacturing partners, we have chosen one that meets our thorough quality standards.Starting with the highest quality materials and a detail-focused production process, every part of the Gravid has been designed for comfort, practicality and longevity. Our blankets are weighted with non-toxic micro glass beads (compared to bulkier plastic pellets that many competitors offer).
Level of Service:
We understand the importance of a high level of service for our valued customers. Through our contact form and Facebook Messenger, we respond to 90% of inquiries within 24 hours, and 100% within 72 hours.
10,000 Happy Sleepers:
With 10,000 happy customers, Gravid has been trusted by individuals and families to improve sleep and relaxation.
Also, with a 4.6 star rating on Facebook, we are one of the highest-rated weighted blanket companies in the world.
How do I know which weight to get?
When can I expect my blanket?
Kindly check your email order confirmation. Once we receive your order, we typically ship it out from our Melbourne warehouse within 1 business day. You will receive a subsequent email with your tracking number once it becomes available.
We ship with Australia Post.
Do you have a store I can visit?
We do not have any client-facing capabilities at this point in time.We operate solely online to reduce overhead and this is what allows us to offer you competitive pricing while maintaining the highest quality standards.
How do I clean or care for my Gravid?
All our blanket components (Inner core, Breeze Cooling Cover, Plush Cover) are fully machine-washable and dryer-safe.
The Visage Weighted Sleep Mask is hand-wash only.
What's your return policy?
How do I know Gravid is a legitimate company?
Gravid is powered by the Shopify platform, and Shopify is a publicly-traded organization with stringent compliance standards for all stores that use its services.
We also encourage you to take a look at our Facebook Reviews/Ratings. Facebook does not allow page administrators to remove or alter any ratings left by customers, and as of August 2018, we boast a 4.6 star rating by our happy customers.
For customers who are still weary about purchasing a weighted blanket on gravid.com.au, we recommend using PayPal to process your payment, as they offer buyer protection to give you full peace of mind.
I still have questions, how can I contact you?